Virtual Office Hours
Making the Case for Palliative Care: Demonstrating Value through Measurement
Presented By
Lynn Hill Spragens, MBA
Lynn Spragens is founder and partner with Spragens & Gualtieri-Reed, a national consulting firm located in North Carolina that specializes in business planning for innovative programs in palliative care and geriatrics. Her personal goal is the development of programs that are well integrated into organizational strategy, meet business requirements, and serve the expanding market need for care to the severely ill and aging population. Ms. Spragens’ work includes more than 20 years as a consultant to the Center to Advance Palliative Care (CAPC). She serves as faculty for CAPC and is the author of many business tools and curriculum utilized by the organization. She has worked as a consultant for the design and implementation of numerous hospital, community, and health system palliative care programs.
Upcoming Events
From the Blog
Everything You Always Wanted to Know about RVUs But Were Afraid to Ask
Exploring the history and mechanics of relative value units (RVUs) to demystify and support constructive use.
Leadership Tips: Preparing for a Stressful Budget Season
Budget season and business planning are often stressful for palliative care leaders. Find practical guidance for planning forward during the pandemic.
Courses
Needs Assessment for the Hospital Palliative Care Program
Evaluating patient need, service requirements, and stakeholder priorities for the inpatient program.
Hospital Palliative Care Program Design
Incorporating needs assessment and stakeholder priorities into design of a high-quality inpatient program.
Building the Business Plan for Your Hospital Program
Building a budget and a business plan for the inpatient program. Includes business planning tools.
New
Leading with Purpose: Developing a Strategic Mindset and Assessing Program Needs
Course 1 of 6
Develop systems-thinking skills to assess situations, engage key stakeholders, and strategically prioritize resources for effective leadership.
New
Expanding Services: Managing Resources, Piloting Changes, and Scaling Effectively
Course 2 of 6
Learn to strategically plan service expansion by conducting discovery, testing data-driven ideas, and engaging key decision-makers to secure resources.
New
Navigating Change: Strategies for Stability and Adaptability
Course 3 of 6
Learn how to balance planning with flexibility to navigate unplanned changes and maintain team stability.
New
Optimizing Program Design: Using Data to Support Ongoing Clinical and Operational Improvements
Course 4 of 6
Learn to optimize staffing, collaborate across teams, and use operational data to improve service delivery and impact.
New
Building Strategic Relationships: Partnering to Grow Impact and Access
Course 5 of 6
Gain strategies to expand palliative care across settings and populations through thoughtful planning, partnerships, and collaboration.
New
Forward Planning: Demonstrating Positive Impact through Measurement and Evaluation
Course 6 of 6
Learn to use metrics strategically to build a compelling business case, demonstrate program value, and secure long-term support.
Payment, billing, and fundraising tools for inpatient and community-based palliative care programs.
Includes 21 resources.
Resources for palliative care programs working with payers and other financial collaborators, including contracting resources.
Includes 14 resources.
Toolkit for building a business plan and budget, forming financial partnerships, and operating the program efficiently.
Includes 31 resources.
Strategic planning for program growth, including making the case, demonstrating value, and strengthening relationships with partners.
Includes 22 resources.
Toolkit containing guidance on organizing a health system palliative care initiative, including the CAPC tools and resources that can be used to support a palliative care strategy.
Includes 7 resources.
Tools and technical assistance for starting or expanding a hospital palliative care service.
Includes 25 resources.
Tools for business planning, developing a program budget, and billing for pediatric palliative care services.
Includes 14 resources.
A process and tools for stabilizing and strengthening palliative care programs during COVID-19.
Includes 6 resources.
Tools for translating operational and service decisions into a realistic budget and business plan.
Includes 10 resources.
Tools to develop financial partnerships including: making the case, contracting considerations, and how to use legal and financial advisers.
Includes 25 resources.