What You’ll Learn

What qualities make a leader successful? In this course, learners will critically explore a range of leadership frameworks to build a well-rounded understanding of the definition of leadership and the attributes of high-impact leaders. Learners will engage in structured reflection and assessment to identify their personal leadership strengths and areas for growth.

Learning outcomes for this course include:

  1. Identify one’s own personal leadership style
  2. Describe the attributes of high-impact leaders in a changing health care environment
  3. Define the concept of human-centered leadership

What You’ll Earn

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Tools & Resources

Who am I as a Leader? Who do I Want to Be? Course References
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Course references

Leading with Humanity, The Future of Leadership and Coaching

Institute of Coaching (IOC) report on a qualitative study of the impact of pandemic-era disruptions on organizations, leaders, leadership, and leadership coaching.

How to Build—and Repair—Trust at Work

An article from Harvard Business Review on building and enhancing trust in the workplace.

Volatility, Uncertainty, Complexity and Ambiguity (VUCA)

The leadership theory of Volatility, Uncertainty, Complexity and Ambiguity (VUCA).

What Does VUCA Really Mean?

An article from Frobes on leading in a volatile, uncertain, complex and ambiguous world.

What's Your Leadership Style?

A quiz to learn about your leadership style.

A Free DISC Personality Test

A quiz to learn about your Dominant, Influential, Steady, or Conscientious (DISC) personality.

Change Management + Strategy Execution: Reimagined

Learn about the Kotter Methodology and the 8 Steps for Leading Change.

This activity has been submitted to the Connecticut Nurses' Association for approval to award contact hours. The Connecticut Nurses' Association is accredited as an approver of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

CAPC is working closely with our educational partners to provide interprofessional continuing education credits. CME is pending; check back soon.

Helen Fernandez, MD, MPH. Professor of Geriatrics and Palliative Medicine, Medical Education and Internal Medicine; Gerald and May Ellen Ritter Professor, Vice Chair of Education, Brookdale Department of Geriatrics and Palliative Medicine, Icahn School of Medicine at Mount Sinai.

Donna Stevens, MHA. Consultant, Center to Advance Palliative Care.

Karen Bullock, PhD, LICSW, APHSW-C. Ahearn Endowed Professor, Boston College School of Social Work.

Brittany Chambers, MPH, MCHES. Director, Health Equity and Special Initiatives, Center to Advance Palliative Care.

Devin Gilhuly, MD, MS. Assistant Professor, Department of Medicine Division of Geriatric Medicine, and Palliative Care Service, University of Colorado School of Medicine.

JoAnne Reifsnyder, PhD, MSN, MBA, RN, FAAN. Affiliate Professor, Nursing Leadership and Management, University of Maryland School of Nursing.

Contact information: For answers to frequently asked questions about CAPC courses and CEs, read the Online Course FAQ. For all other questions, please contact support.

Leading through Communication: Giving Feedback, Coaching, and Listening

Course 2 of 6

Learn practical communication skills—from active listening to managing difficult conversations—that build trust, strengthen teams, and enhance leadership impact.

Building Trust and Team Culture in Health Care

Course 3 of 6

Explore how emotionally intelligent leadership builds trust, psychological safety, and collaboration to create high-performing health care teams.

Leading with Grit, Resilience, and Positive Intelligence in Health Care

Course 4 of 6

Build resilience and grit as a leader, using positive intelligence to overcome challenges, foster growth, and strengthen team productivity.

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